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About Us

Jeff and Ros Formby are committed to providing a quick, efficient and professional service to all our clients.

Our Contact details:

Jeffrey Formby Antiques
Orchard Cottage
East Street
Moreton in Marsh
Gloucestershire GL56 0LQ
United Kingdom
Phone: + 44 (0) 1608 650558
Email: jeff@formby-clocks.co.uk
VAT Registration No.:VAT GB 655 1535 37
Making A Purchase

These Terms and Conditions apply to the online purchasing of books only.

To buy books, search or browse the booklist and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for the details that we need to be able to complete the order.

We accept credit card payment by Visa and Mastercard and all prices on the site are in UK Pounds. If you are shopping from outside the UK, your credit card company will convert the transaction into your own currency. If you prefer, you may send your credit card information via phone or snail mail.

We now accept PayPal payments - select "Paypal Website Payments" fron the drop down payment box at the checkout.

We can also accept payment by bank transfer/wire transfer. If you wish to pay by this method please let us know and we will email you our bank details.

We do not charge for any item until it is ready to ship. If a book is out of stock, and we can obtain another copy, we will let you know and will not charge your credit card until it is shipped.

We will send you an email to confirm that your order has been received, and in those rare cases where a change of price is necessary, we will always contact you first to ensure that the revised price is acceptable.

Shipping And Handling

We personally pack all our books and take good care to ensure that they are well packed so as to avoid damage in transit. All books are sent insured without extra charge.

The checkout has a built in calculator for packing & shipping charges, which are charged at cost. The weight of each book is built into the database so that the website can accurately calculate shipping. We do not ship by surface mail as it is far too slow and the risk of damage is far too high.

European orders are sent by airmail. For larger orders to most EU countries we use UPS's excellent 'by road' service.

Sending books to Canada is expensive as the Canadian post office has a 2kg limit for items sent by normal mail. Over 2kg we use Fedex which is the cheapest option we know of.

For heavy parcels (over about 4 kg) to destinations outside the United Kingdom, cheaper shipping options (eg UPS or Fedex) are available to some countries, and we use these services where possible and pass the savings on to the client.

For parcels to South Africa we now only use a courier service - currently UPS. Our experience of sending parcels to South Africa by post was very poor, too many parcels never arrived.

Delivery Schedule

We endeavour to despatch your books to you within 24 hours of receiving your order, but if the order is received on a Saturday, the order will not be despatched until Monday.

Delivery times for the various shipping options to each destination are displayed in the checkout.

Tax Charges

In the United Kingdom books are zero rated for VAT (Value Added Tax / sales tax), thus there are no extra charges to the prices shown other than for shipping.

Credit Card Security

You can pay for your books with your credit card knowing that the details will be secure. The checkout of this website uses Sellerdeck Payments (powered by Credit Call), a payment service provider who fully comply with all credit card company data security standards. When the order is placed at our website, credit card details are entered and processed on a secure server. We never see your card details.

Privacy Policy

Jeffrey Formby Antiques do not disclose buyers' information to third parties other than when necessary to process credit card transactions and to despatch the orders received. We do not sell, buy or share mailing lists.

Cookies are used on this site to keep track of the contents of your shopping cart. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy

If a book has been supplied incorrectly, or condition is not as described, or the book is damaged in transit, please contact us to discuss the best means of return. We will refund you for the cost of the book, the cost of sending it to you, and the cost of return postage.

If you want to return an item for any other reason, you may do so within 7 days of receipt. We will refund the cost of the books provided they are returned in the same condition as when they were sold. We do not reimburse postage costs in this instance.

In all cases, please let us know you wish to return items before you send them to us.

Your rights to return goods are protected under the EU Distance Selling Directive with which we comply.