We recognise that when buying books over the internet there are various aspects that are important.
1. The book should be as described.
2. Buying the book should be a straightforward process.
3. Books should be well packed, protecting corners to ensure that they are not bumped.
4. A speedy service should be provided.
5. The client should be informed when the book has been posted or if there is going to be a delay.
We aim to satisfy all these points and we receive many positive emails by way of feedback. A selection of them is given below.
If you have any comments we would be pleased to hear from you.
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Books perfectly received and earlier than expected. Very well packed. Thank you !
WS (Netherlands)
4 January 2012
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Many thanks for your excellent service. Probably the best packing I have seen in a long while!
PG (UK)
20 Oct 2011
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Just to say thanks for a super service. The book arrived on Tuesday,
sensibly packed and in immaculate condition.
OR (UK)
22 Sept 2011
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The book arrived today in lovely condition.
Thank you very much.
MC (USA)
16 August 2011
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Very Pleased with these two books - and your *Exemplary* service ....
JF (USA)
10 August 2011
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I received the books in perfect condition, very well packed!
Thank you very much
KM (Netherlands)
24 June 2011
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Wow!
The Antiquarian Horology magazines arrived this morning, beautifully packed and exactly what I needed for my research. I am thrilled with your superb service and superb value too.
Many thanks
RE (UK)
20 June 2011
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Book arrived today! What a wonderful book!
Very careful packaging, by the way, you know how to take care of valuable items!
Thank You very much, I will definitely purchase from you in the future.
MS (Italy)
15 June 2011
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The book arrived today superbly packaged and in wonderful condition.
MC (UK)
25 May 2011
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Thanks for the books, they arrived very quickly and well packed.
You have many more books I want !! No doubt I will be in touch soon.
RS (UK)
24 May 2011
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Thank you very much for considering shipping way. I was very surprised that it arrived extremely fast. Takes only three days! Your consideration helped both time and cost for me, and...
if it were shipped by normal way, my parcel might be lost by enormous earthquake ever...
As long as concerning of me, all my family are OK....
KM (Japan)
12 March 2011
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The books arrived safely and I'm very happy with them. Thanks for the excellent service (and packaging).
PH (UK)
9 March 2011
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Thank you so much for your thoughtful and professional service.
SW (UK)
4 January 2011
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Many thanks for another excellent consignment of books, sturdily packed and
promptly dispatched.
JW (UK)
27 November 2010
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Thank you for your excellent service. The book was very well packed and arrived safely yesterday.
RT (UK)
18 November 2010
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This is to thank you for the book, which reached me this afternoon. I am most grateful to you for dispatching this volume so promptly, and for packing it so well that it arrived in flawless condition.
JW (UK)
10 November 2010
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Wonderfully packed and an excellent book to let me restore my circa 1900 Morbier.
NH (UK)
5 October 2010
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I recently bought a number of Sotheby's catalogues from you. Just thought I'd say how pleased I am with these and also the speed with which they arrived.
Thanks again.
NA (UK)
1 October 2010
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Just to say that all books arrived safely and very quickly. A great service!
CB (UK)
8 September 2010
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I've just ordered a couple of books from your company for the first time and was amazed at how simple the process was. Thank you.
GC (UK)
28 July 2010
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Thank you for the quick service!
T.M. (UK)
27 July.2010
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Thank you so much for the book. It is lovely and arrived so quickly. It is a wedding anniversary present for my husband who will get so much out of it in relation to his work. I will look you up again when we are looking for further horological books.
F. P. (UK)
12 July 2010
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The book order was received at 9.30 this morning [Monday 12th] and I am just
looking through them now. Thanks for the efficient service.
D.H. (UK)
12 July 2010
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Thanks for the quick reply and honest answer. Kinda what I figured. Konrad Knirim's new book is great and arrived as quick from you as if I had bought it in the States.
Thanks,
B.T. (USA)
11 July 2010
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Thank you for your excellent service.
D.M. (UK)
6 July 2010
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The book arrived safely today. Thanks for your prompt attention.
Regards
J.J. (UK)
25 June 2010
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I don't think I need to stress the importance of good packing and I am a fanatic about the condition of my books. I believe the Mercer Chronometer book I purchased from you was superbly packed.
Thanks for the excellent service.
B.T. (USA)
20 June 2010
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The book arrived safely today. Thank you for the careful packing.
R.S. (UK)
18 June 2010
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Book arrived this morning, and from a brief glance it looks super. I was very impressed by DHL, I can see why you prefer to use them.
Kind regards
F.P. (UK)
17 June 2010
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Have just received the Potts book. Excellent. Well done & Best wishes.
S.O. (UK)
14 June 2010
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The book arrived O.K. Thank you for such quick service.
Best regards
K.W. (UK)
4 June 2010
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Thanks for your excellent service. The books arrived in perfect condition in two days.
Best regards,
B.W. (Netherlands)
23 May 2010
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Thanks for the speedy and well packed despatch, as always.
M.C. (UK)
19 May 2010
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